Information Assistant
Coordinates and directs the daily operations of the interpretation program. Develops environmental programs and wilderness education programs and presents this information to various groups, adjusting the message for intended audience. Provides support to and assists in the development and administration of environmental education programs for schools, working with school teachers to plan customized programs to meet the objectives of school curricula. Contacts and arranges for presenters who are knowledgeable in the requested program topic. Performs research to verify historical and scientific facts for use in educational programs or in response to specific inquiries. Works with outside partners on a formal and informal basis to advance the goals of interpretive services program of the Forest Service. Coordinates with multiple departments within the Forest Service and external government agencies to ensure accurate visitor information, and to create partnerships for effective community outreach. Coordinates with Forest personnel for field days and various special events. Provides liaison with community organizations and interest groups to stimulate interest in and utilization of forest recreation facilities. Develops and conducts forest recreation education programs for the local community and forest visitors. Provides visitors with detailed information in the areas of various permits and pass requirements, trip planning, local area information, ecological and wilderness information. Plans, develops, updates and provides visitors with recreational guides, brochures, and maps that include but not limited to information such as seasonal restrictions, fire danger levels, weather conditions, trail conditions, and recommended equipment etc. Explains safety requirements and regulations to the public of the proper use of the national forest. Plans, creates, and provides presentations for the interpretive displays such as forest management, ecology, and natural and cultural history that will be displayed in kiosks and provided to the public through programs. Responds to inquiries, questions, and complaints from the general public and other government agencies. Compiles and prepares various reports as requested by the supervisor, managers and other government agencies. Organizes, inventories, and maintains program equipment and supplies. Provides input to the budget planning by assisting with the overall estimation of materials, personnel, and supplies needed for work accomplishment. Maintains and updates all interpretation records, reports, and databases. Make recommendations to the supervisor and managers regarding interpretive services to improve the efficiency and effectiveness of the interpretation operations. Researches, develops, revises and updates educational, recreational guides, pamphlets, fact sheets, brochures, newspaper articles, trail signage, kiosk, boards, and interpretive displays. Coordinates and cooperates with other departments, government agencies, partners, associations and businesses to ensure timely and accurately sharing and dissemination of information to visitors. Writes, edits, proofreads and updates information contained on the forest website/social media sites. Consults and coordinates with supervisors, program managers and the public affairs office for the content and final production of all media products. Serves as unit collection officer and is responsible for accounting, balancing, reconciling, and accurate record keeping of the donation funds. Reviews cash processing transactions, completes audits, and prepares various reports on the status of funds. Responsible for inventory and control of various merchandise that is located in the gift shop. You must possess the Basic Requirements identified below to be considered eligible for this position. Transcripts must be provided for qualifications based on education. Your application or resume must clearly show that you possess the appropriate experience requirements. GS-07:
(1) One year of specialized experience equivalent to the GS-06 grade level. Specialized Experience is defined as:
Served as the point of contact for the dissemination of public information of a specific work program for a unit; produced brochures, promotional materials, website and social media content, news releases, and/or newsletters used in support of a public information program; reviewed documents for accuracy and compliance and/or formally responded to inquiries and resolved issues related to a specific work program; developed curriculum, materials, and event planning for interpretive and conservation education programs; and/or served as a point of contact for the public for the sale of items such as books, maps, t-shirts, permits, passes or tickets and accounted for inventory, supplies and monies collected as part of an interpretive and conservation education program. -OR Successful completion of 1 year of graduate level education (18 semester/27 quarter hours), courses that are directly related to the work of the position -OR A combination of education and experience listed above. To receive consideration for this position, you must meet all qualification requirements on the closing date of this announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Estimated Salary: $20 to $28 per hour based on qualifications.
(1) One year of specialized experience equivalent to the GS-06 grade level. Specialized Experience is defined as:
Served as the point of contact for the dissemination of public information of a specific work program for a unit; produced brochures, promotional materials, website and social media content, news releases, and/or newsletters used in support of a public information program; reviewed documents for accuracy and compliance and/or formally responded to inquiries and resolved issues related to a specific work program; developed curriculum, materials, and event planning for interpretive and conservation education programs; and/or served as a point of contact for the public for the sale of items such as books, maps, t-shirts, permits, passes or tickets and accounted for inventory, supplies and monies collected as part of an interpretive and conservation education program. -OR Successful completion of 1 year of graduate level education (18 semester/27 quarter hours), courses that are directly related to the work of the position -OR A combination of education and experience listed above. To receive consideration for this position, you must meet all qualification requirements on the closing date of this announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
- Department:
1001 General Arts And Information - Salary Range:
$20.15 to $20.15 per hour
Estimated Salary: $20 to $28 per hour based on qualifications.
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